Page 1 of 1

SOS buttons

Posted: Sun Jun 02, 2024 10:23 am
by Zonda_
Like airbags they’re one of those things we like to have but hope to never need. Was just wondering, has anyone ever used one, what happens?

Re: SOS buttons

Posted: Sun Jun 02, 2024 10:27 am
by Mito Man
A few times by accident. It calls 999.

Re: SOS buttons

Posted: Sun Jun 02, 2024 10:29 am
by Zonda_
Mito Man wrote: Sun Jun 02, 2024 10:27 am A few times by accident. It calls 999.
Ah, I thought they might be capable of sending out gps coordinates if you were too banged up to know where you are.

Re: SOS buttons

Posted: Sun Jun 02, 2024 10:33 am
by Mito Man
Probably does, just never got that far :lol:

Also same thing with the Apple Watch, it seems to randomly call 999 a few times per year…

Re: SOS buttons

Posted: Sun Jun 02, 2024 10:53 am
by Zonda_
Mito Man wrote: Sun Jun 02, 2024 10:33 am Probably does, just never got that far :lol:

Also same thing with the Apple Watch, it seems to randomly call 999 a few times per year…
Yeah my Galaxy watch detected a hard fall when I was doing something mildly strenuous and started calling for help.

Re: SOS buttons

Posted: Sun Jun 02, 2024 4:07 pm
by Jimexpl
Zonda_ wrote: Sun Jun 02, 2024 10:29 am
Mito Man wrote: Sun Jun 02, 2024 10:27 am A few times by accident. It calls 999.
Ah, I thought they might be capable of sending out gps coordinates if you were too banged up to know where you are.
When I worked at Volvo, it sent out the gps to the manufacturer, who could then send it on to emergency services.
There used to be two buttons on them (2002-2006 at least). The first was if you were broken down or needed help finding somewhere (!). We were encouraged to show it to customers on handover.

Re: SOS buttons

Posted: Sun Jun 02, 2024 10:14 pm
by dinny_g
Jimexpl wrote: Sun Jun 02, 2024 4:07 pm When I worked at Volvo, it sent out the gps to the manufacturer, who could then send it on to emergency services.
Mercs are like this. All Europe calls go to a centre in Maastricht

They contact you first to see what’s happening and contact 999 if you don’t respond.

They do the same in the event of an accident

Re: SOS buttons

Posted: Sun Jun 02, 2024 11:10 pm
by Matty
dinny_g wrote: Sun Jun 02, 2024 10:14 pm
Jimexpl wrote: Sun Jun 02, 2024 4:07 pm When I worked at Volvo, it sent out the gps to the manufacturer, who could then send it on to emergency services.
Mercs are like this. All Europe calls go to a centre in Maastricht

They contact you first to see what’s happening and contact 999 if you don’t respond.

They do the same in the event of an accident
I think my old SLK had one....but it only worked if you paid the sub. No sub, they left you in the ditch.

Re: SOS buttons

Posted: Sun Jun 02, 2024 11:57 pm
by mik
Weirdly we have a fault on the e-tron for the SOS system. Warning came on as I drove it back from having the front motor replaced. The system still works - I have twice spoken to the nice people at the Audi response centre to explain that I was trying to reset the system - but the automated function (that calls them if you stuff it badly) isn’t working.

I’m roughly 99.999999999999999999999999999999% certain that a sensor wasn’t plugged back in after the motor was replaced….. it’s going back in to get sorted (under extended warranty again thankfully).

Re: SOS buttons

Posted: Tue Jun 04, 2024 7:52 am
by tim
Mito Man wrote: Sun Jun 02, 2024 10:27 am A few times by accident. It calls 999.
I don't think any of them do that. The BMW ones call a nice lady who asks if you're ok and then does various stuff. She can't help you pick up a 250kg bike down a single track green lane though. :oops:

Re: SOS buttons

Posted: Tue Jun 04, 2024 8:57 am
by Barry
tim wrote: Tue Jun 04, 2024 7:52 am
Mito Man wrote: Sun Jun 02, 2024 10:27 am A few times by accident. It calls 999.
I don't think any of them do that. The BMW ones call a nice lady who asks if you're ok and then does various stuff. She can't help you pick up a 250kg bike down a single track green lane though. :oops:
And it's annoying when it decides to throw an error cos it's incapable of updating itself, costing you a day off to get the dealer to force the update. :evil:

Re: SOS buttons

Posted: Thu Jun 06, 2024 8:16 am
by KevH18
Barry wrote: Tue Jun 04, 2024 8:57 am
tim wrote: Tue Jun 04, 2024 7:52 am
Mito Man wrote: Sun Jun 02, 2024 10:27 am A few times by accident. It calls 999.
I don't think any of them do that. The BMW ones call a nice lady who asks if you're ok and then does various stuff. She can't help you pick up a 250kg bike down a single track green lane though. :oops:
And it's annoying when it decides to throw an error cos it's incapable of updating itself, costing you a day off to get the dealer to force the update. :evil:
Try 4 weeks like it what happened with my Kona! 12v battery was constantly discharging and it took them all of that time to diagnose where the drain was coming from before replacing the SOS button.

Re: SOS buttons

Posted: Thu Jun 06, 2024 9:10 am
by Barry
I'd be livid yeah. I'm getting rid of the BMW, too many foibles, the servicing is a joke, and I just can't trust it.