My wife was reading a passport moaning group on Facebook and allegedly the passport office has pulled people from dealing with the backlog and put them onto dealing with new applications only. I assume in order to meet some KPI of <x%> of applications are completed within <y> days that’s impossible in the current queue. Basically writing off the backlog as a lost cause
I’m meant to be going on holiday to Germany on 22nd Aug. There’s a very real risk that’s not going to happen.