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Re: Hermes/Evri
Posted: Wed Dec 07, 2022 5:14 pm
by Gavster
"There's been a delay, your parcel will be delivered next working day"
Royal Mail is a complete clusterfuck at the moment, there's no guarantee anything will arrive within a couple of weeks and Hermes/Evri/InPost are the only viable competitor on price, so I sent a small, low value package with them yesterday
Re: Hermes/Evri
Posted: Wed Dec 07, 2022 6:43 pm
by Simon
Yeah, I had two items arrive via RM, both 'first class' and both took over a week to get to me... Utterly ridiculous.
Re: Hermes/Evri
Posted: Thu Dec 08, 2022 1:36 pm
by Barry
DPD are slipping too, my item was supposed to go to the drop point on Tues, driver claims couldn't find address (of their nominated drop shop) and it's been showing back at depot ever since. Slow clap
Re: Hermes/Evri
Posted: Thu Dec 08, 2022 2:44 pm
by Broccers
Barry wrote: Thu Dec 08, 2022 1:36 pm
DPD are slipping too, my item was supposed to go to the drop point on Tues, driver claims couldn't find address (of their nominated drop shop) and it's been showing back at depot ever since. Slow clap
Mine arrived on Tues, from a Thursday drop. Laughably there was another pre 12 with dpd that was supposed to land Tues - it didn't.
Re: Hermes/Evri
Posted: Tue Dec 13, 2022 3:04 pm
by Gavster
Fcking Royal Mail now. Items are taking a week or two to arrive. FFS.
Re: Hermes/Evri
Posted: Tue Dec 13, 2022 4:03 pm
by ZedLeg
Royal Mail are currently processing parcels they picked up from us a fortnight ago. We've had to re-arrange our holiday shipping plans to work around it but obviously the vast majority of our volume from BF/CM is now sitting in cages at the RM depot, so there's not much we can do about that.
I fully support striking workers but working in shipping while they're striking sucks
Re: Hermes/Evri
Posted: Tue Dec 13, 2022 4:27 pm
by JonMad
Hermes/EVRI are the recommended eBay shipper. They've now had the item I sent with a status 'delay due to major event' (I assume snow) for three days now. Craptards.
Re: Hermes/Evri
Posted: Tue Dec 13, 2022 6:30 pm
by nuttinnew
Re: Hermes/Evri
Posted: Tue Dec 13, 2022 8:23 pm
by Gavster
ZedLeg wrote: Tue Dec 13, 2022 4:03 pm
Royal Mail are currently processing parcels they picked up from us a fortnight ago. We've had to re-arrange our holiday shipping plans to work around it but obviously the vast majority of our volume from BF/CM is now sitting in cages at the RM depot, so there's not much we can do about that.
I fully support striking workers but working in shipping while they're striking sucks
Oh Jesus
A lot of people are going to be getting Xmas presents on 8th Jan
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 11:21 am
by ZedLeg
Yeah, we're trying to push people to UPS as they're saying anything shipped by next Tuesday will be delivered before christmas but obviously if every company is doing that then the other carriers are going to have trouble managing their volume as well.
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 12:30 pm
by Ascender
ZedLeg wrote: Tue Dec 13, 2022 4:03 pm
Royal Mail are currently processing parcels they picked up from us a fortnight ago. We've had to re-arrange our holiday shipping plans to work around it but obviously the vast majority of our volume from BF/CM is now sitting in cages at the RM depot, so there's not much we can do about that.
I fully support striking workers but working in shipping while they're striking sucks
I've genuinely lost track of what I've ordered, when and more importantly, when I can expect to receive them. We just got the Christmas Cards we ordered nearly 3 weeks ago on a 48 hour service. But yesterday I received a new record I only ordered last week.
And we're in to two more days of strikes...
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 1:01 pm
by Gavster
Even my Amazon deliveries have been slow, still not had a Prime order from Sunday. They were heavily advertising for new Flex delivery drivers last month, so I wonder if they've had a shortage of mugs who are prepared to use their own car and pay for fuel just to earn £12 an hour.
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 2:04 pm
by ZedLeg
Was supposed to get a delivery from DHL today but it's been delayed. It's food from that sausage man site that Merv shared, so hopefully it's cold enough in the depot to keep it at fridge temp
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 2:46 pm
by Swervin_Mervin
ZedLeg wrote: Wed Dec 14, 2022 2:04 pm
Was supposed to get a delivery from DHL today but it's been delayed. It's food from that sausage man site that Merv shared, so hopefully it's cold enough in the depot to keep it at fridge temp
Ahh, glad someone made use of that. We've still not ordered
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 3:40 pm
by ZedLeg
I didn't bother posting in the thread as it was just vegan hot dogs and bratwursts, I didn't want to incur the wrath of the meat eaters
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 6:32 pm
by Alex88
Zed, would you mind sharing the link please? The vegan ones sound interesting.
Edit: don't worry - I see the thread now.
Re: Hermes/Evri
Posted: Wed Dec 14, 2022 9:00 pm
by Swervin_Mervin
ZedLeg wrote: Wed Dec 14, 2022 3:40 pm
I didn't bother posting in the thread as it was just vegan hot dogs and bratwursts, I didn't want to incur the wrath of the meat eaters
Fuck that! Let us know what they're like. In the proper thread
Re: Hermes/Evri
Posted: Thu Dec 15, 2022 9:29 am
by Barry
It's not just couriers that are useless at the minute, I used click/collect to avoid having a courier delivery to worry about, 24hrs later and they still haven't contacted me to say it's been picked. I thought this process would be quicker..
Re: Hermes/Evri
Posted: Thu Dec 15, 2022 9:41 am
by Alex88
Haven't had an issue with Evri at all over the last few months, and we have a fair bit of stuff delivered by them.
But tbf, our local Evri guy is a lovely chap and very efficient.
I'm a little nervous as my GF's engagement ring is due to be delivered by DHL today
I just hope there's no delays. It was either than or travel to London to get it, which may not that much easier!
Re: Hermes/Evri
Posted: Thu Dec 15, 2022 9:44 am
by ZedLeg
Barry wrote: Thu Dec 15, 2022 9:29 am
It's not just couriers that are useless at the minute, I used click/collect to avoid having a courier delivery to worry about, 24hrs later and they still haven't contacted me to say it's been picked. I thought this process would be quicker..
It's tough for ecommerce at the moment. Last year our UK warehouse had 70 picking staff for Q4, this year we only got approval for 16. The board approved a change in our standard order fulfillment target from 2 days to 5 rather than hire more staff.
