Very likely both of those are playing off each other.
When I was on good terms with them prior to 2018, I always urged them to ask for help if they were facing any difficulties, in the same way that I always have done when I've been struggling. I've also done enough personal development work to know that you can't force someone to get help, they need to want it - and they do not want it. My solicitor has constantly urged them to obtain proper legal advice, probably 100+ times in writing, however they feel they know better and have ignored that too.
At the same time, they hold the belief that they are innocent victims who are simply trying to live a quiet life, and that I am an evil landlord whose sole aim is forfeiture, also that the court orders are the manifestation of a failed justice system and ignorant judges, and that if they push this high enough, justice will eventually be done and they'll be left alone.
However, they're somewhat deluded, for example, their last request to "negotiate" requested that all costs to date be dropped and that the freeholder would promise to never take any legal action against the lessees of that flat for any matter whatsoever in the future

errrrrrrmmm.