The ongoing X5 saga

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jamcg
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Re: The ongoing X5 saga

Post by jamcg »

The real annoying thing is they could throw literally any wheels that’ll fit over the discs to see if it sorts it, even a set of tiny steelies would be enough to see if there was a change
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scotta
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Re: The ongoing X5 saga

Post by scotta »

Car still at Peter Vardy. BMW uk have authorised a hire car for 7 days while they investigate with the factory in Germany. Lets see where this goes.

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scotta
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Re: The ongoing X5 saga

Post by scotta »

Service manager for the Scottish region has inspected the car and concurs that the next step is to replace the wheels. Quote for this is £3500. BMW UK have put a request in for BMW to make a "Contribution" towards this. Which sounds like there will be an expectation for me to meet some of the cost...I have therefore made my position on this clear. Any outcome that involves me paying towards the repair is an unacceptable outcome. The car has a fault. If the fault is that the wheels are distorted then this was done by BMW (Arnold Clark) having the wheels refurbished. This was done under warranty due to the paint failing on the wheels. There was no damage to the wheels - i have photo evidence of the paint flaking off. Any liability for the wheels being distorted lies between BMW (AC) and the Wheel Repair company. The wheels have been refurbished AT LEAST 3 times since i bought the car.

Decision tomorrow on where we go next. Looking likely there will be a debate to be had.

I still have the hire car.
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jamcg
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Re: The ongoing X5 saga

Post by jamcg »

@scotta saw this and thought of you



How goes it? Any news?
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scotta
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Re: The ongoing X5 saga

Post by scotta »

Ah yes an update...

BMW have agreed to pay for new wheels. Said wheels were ordered last week to be immediately hit with a back order. 7 -10 working days quoted.

I have a contact in their parts department so i emailed her this morning rather than going through service - no update. Still saying 7-10 days.

I'm on Day 20 of having their 4 series hire car...Hire car charges are probably going to out strip the cost of the wheels at present.
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Ascender
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Re: The ongoing X5 saga

Post by Ascender »

Sounds like a result then, fingers crossed!

Bad luck on the 7-10 days though, they've always impressed me with how quickly they can usually get parts sent to your local dealer.
Cheers,

Mike.
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scotta
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Re: The ongoing X5 saga

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Call from the dealer this avo - Blanked it as i was in a meeting. Called back twice - both times left message. No call back.
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scotta
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Re: The ongoing X5 saga

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scotta wrote: Mon May 22, 2023 10:34 pm Call from the dealer this avo - Blanked it as i was in a meeting. Called back twice - both times left message. No call back.
Update - Still no update.
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scotta
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Re: The ongoing X5 saga

Post by scotta »

Its Back!!! oh wait no... Thats the 4 series still...Called this morning - still no wheels.


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jamcg
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Re: The ongoing X5 saga

Post by jamcg »

wonder if there’s any old archaic laws that say if you have the 4 long enough it’s technically yours? :lol:
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scotta
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Re: The ongoing X5 saga

Post by scotta »

jamcg wrote: Tue May 30, 2023 8:26 pm wonder if there’s any old archaic laws that say if you have the 4 long enough it’s technically yours? :lol:
If it had been a 430 or a 440 I’d be up for that. 420d makes it a bit dull however. The 220i was a lot quicker.
Carlos
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Re: The ongoing X5 saga

Post by Carlos »

Seen the pics on Twitter but is it fixed?
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scotta
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Re: The ongoing X5 saga

Post by scotta »

Carlos wrote: Wed Jun 07, 2023 9:17 am Seen the pics on Twitter but is it fixed?
I dont think it is...Theres still a judder there. Its not constant now so it is better. Feels like its damper related. I'm going to hook a go-pro on the door handle and take it a drive to watch what the wheels are doing. It feels like undamped wheel travel.
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scotta
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Re: The ongoing X5 saga

Post by scotta »

At this point im just hoping something falls from the sky and destroys it.
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Matty
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Re: The ongoing X5 saga

Post by Matty »

Blimey. Surely at this point you can just reject it.

Totally unrelated, but it's a shame Rufford Ford is closed, would be a nice journey at this time of year....
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scotta
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Re: The ongoing X5 saga

Post by scotta »

Matty wrote: Wed Jun 07, 2023 5:06 pm Blimey. Surely at this point you can just reject it.
Once i summons up the energy ill have another discussion with BMW UK. In the meantime were on the flight path to Edinburgh airport Maybe an engine will fall on it.
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integrale_evo
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Re: The ongoing X5 saga

Post by integrale_evo »

Needs a good few emergency starts to find out once and for all what the weak link is
Cheers, Harry
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scotta
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Re: The ongoing X5 saga

Post by scotta »

integrale_evo wrote: Wed Jun 07, 2023 6:21 pm Needs a good few emergency starts to find out once and for all what the weak link is
I’ve tested that already. It’s got launch control. Nothing broke.
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JonMad
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Re: The ongoing X5 saga

Post by JonMad »

Damn. I saw the pic and assumed it was fixed :(
Left over crest; tightens.
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John
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Re: The ongoing X5 saga

Post by John »

scotta wrote: Wed Jun 07, 2023 5:20 pm In the meantime were on the flight path to Edinburgh airport Maybe an engine will fall on it.
That made me chortle :lol:

Pain in the arse though.
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