I hate surveys. The absolute worst is when a company keeps calling you asking for one. I think that for me if something is good I’ll just carry on with my life and if it’s shit I’ll get in touch and let them know - that’s probably general human nature. If you force a survey onto me I’ll give you 1 star because all you’re trying to do is use a bullshit survey score to try and look attractive to new punters.
Prompted recently by my bank who now ask for a rating of 1-5 stars for each time you do a bank transfer

I give them 1 star each time for harassing me with an annoying pop up…
And yesterday after emailing a clothing retailer to tell them how shit they are they then finally resolve my problem and follow it up with …a survey.