OV9

A few months back the trackpad stopped working, even though 99% of the time I use an external pad and keyboard.
Then the internal keyboard started having odd sets of keys going dead.
Then I noticed the laptop was rocking slightly (i.e. not sitting flat)

Bit of Googling suggested the battery can swell and put pressure on the pad.

Apple wanted a fortune to fix it.

Fortunately there's a guy on the high street specialising in Apple repairs (ex Apple techs)

New battery £98 installed. Unfortunately the whilst the keyboard was fine, the trackpad was fooked, so another £40 fitted. I guess not to bad.

Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.

ilmostro wrote: ↑Fri Apr 27, 2018 5:00 pm Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.

the one thing apple hate is repairs out of the network, the way they try to control it is at best very dubious

Unfortunately for them (at least in the USA) that attitude is now illegal.

https://www.ftc.gov/news-events/press-r ... y-coverage

Mr Pish wrote: ↑Fri Apr 27, 2018 5:06 pm

ilmostro wrote: ↑Fri Apr 27, 2018 5:00 pm Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.

the one thing apple hate is repairs out of the network, the way they try to control it is at best very dubious

Ah come on, have you read the story behind that one?

Linus breaks the screen on his iMac.
Goes to Apple to pay for a repair
“Sorry sir, there’s no parts yet, or qualified staff”

Not quite... there's other damage to it than just the screen and there are authorised repair places with trained staff and spare parts since the start of the year, but they're basically saying the machine is a write-off because they've opened it themselves and been dicking about inside it. So they've no idea what else could have been done to the innards of the machine.

There used to be an authorised Apple repairer in Covent Garden called Amsys. My friend worked at Apple Covent Garden and said they would send any repairs off to Amsys whenever they were too busy themselves.

some more dubious behaviour from apple with regard to repairs and battery changes

http://www.bbc.co.uk/news/technology-43960267

And yet more

ilmostro wrote: ↑Fri Apr 27, 2018 5:00 pm Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.

Checks article, phew, seems to only effect 13" devices without touchbar, my 2017 13" has a touchbar, which probably makes sod all difference.

Carl.