Carpetright
Posted: Tue Sep 29, 2020 9:49 am
Those who've been following the house projects thread will know I was supposed to be having my new kitchen flooring fitted tomorrow. It was supposed have been delivered to the store last week in readiness.
Well, the cockwombles have just phoned to say 'oh we can't fit it tomorrow as it's out of stock till the end of October', a fact which they'd have known about LAST WEEK and I could've done something about at the weekend. But, no, they phone the day before when I've done a lot of prep and started emptying the kitchen in readiness.Fucking idiots.
So when they invited me to go down and choose something different which they do have in stock I reminded them that I chose this flooring as it was part of a 50% promotion. "Oh we do have other ranges on sale right now". So I reminded them again that I'd paid for a product that they haven't supplied, have been notified just a day before fitting when they knew last week, and that I would have to now take time out of my week to go down and choose something different. As such I'd be expecting the same discount off any other product that I chose and I'd be expecting a priority fitting, not the '6 weeks' lead time that we've had up to now.
I should've learnt really. Last time I ordered a bedroom carpet from them phoned on the day to say 'oh the fitter can't make it', completely ignoring the fact that that morning I'd been stripping the whole bedroom bare in readiness. I had to go and collect it and fit it myself that time.
Fucking idiots.
Well, the cockwombles have just phoned to say 'oh we can't fit it tomorrow as it's out of stock till the end of October', a fact which they'd have known about LAST WEEK and I could've done something about at the weekend. But, no, they phone the day before when I've done a lot of prep and started emptying the kitchen in readiness.Fucking idiots.
So when they invited me to go down and choose something different which they do have in stock I reminded them that I chose this flooring as it was part of a 50% promotion. "Oh we do have other ranges on sale right now". So I reminded them again that I'd paid for a product that they haven't supplied, have been notified just a day before fitting when they knew last week, and that I would have to now take time out of my week to go down and choose something different. As such I'd be expecting the same discount off any other product that I chose and I'd be expecting a priority fitting, not the '6 weeks' lead time that we've had up to now.
I should've learnt really. Last time I ordered a bedroom carpet from them phoned on the day to say 'oh the fitter can't make it', completely ignoring the fact that that morning I'd been stripping the whole bedroom bare in readiness. I had to go and collect it and fit it myself that time.
Fucking idiots.