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Car insurance

Posted: Mon Jul 13, 2020 1:30 pm
by Simon
Yeah yeah, 2526 other threads on the matter on here; bite me!

DL have sent through their joke of a renewal £657 vs £554 last year. I won't even bother to get them to haggle. WTF should I? Deb's insurance company were nice enough to refund us £25 automatically as the car is used a lot less due to C19. DL obviously didn't do that and instead raised their price nearly 20%.

What with their attitude to modifying (I'm tempted to stick the Brabus tuning box on in the next few months) DL will be history. So who's good at the mo? Not interested in purely the cheapest price but I want good service too.

Re: Car insurance

Posted: Mon Jul 13, 2020 1:32 pm
by Broccers
Both ours are with esure at the moment.

Re: Car insurance

Posted: Mon Jul 13, 2020 1:37 pm
by JonMad
Good service and cheapest price from Direct Line here :lol:

Re: Car insurance

Posted: Mon Jul 13, 2020 1:59 pm
by Alex_
I'm with Admiral this year because they were the cheapest for my 235i before I sold it. I thought changing to the 320d would have lowered the premiums but I was charged £30, 9 of which was for admin charges, and it's £9 per change, if done online, £25 over the phone. Basically, all insurance companies are robbing bastards.

Re: Car insurance

Posted: Mon Jul 13, 2020 2:16 pm
by DeskJockey
As mentioned in one of the other threads on the subject Admiral were great when we needed them earlier in the year. Saved us more than the policy cost because of the £25 rebate and waiving the excess. If they're reasonable on the renewal I'm tempted to stay. Jobbo don't like them though (with reasons given in the thread).

DL were awful when we needed them a few years ago.

Re: Car insurance

Posted: Mon Jul 13, 2020 2:19 pm
by Swervin_Mervin
I can't stand Admiral. Probably fine though if you never need to change anything at all during your policy. Although it wouldn't surprise me if they tried to charge for cancelling auto-renewal.

Re: Car insurance

Posted: Mon Jul 13, 2020 2:29 pm
by Orange Cola
Swervin_Mervin wrote: Mon Jul 13, 2020 2:19 pm I can't stand Admiral. Probably fine though if you never need to change anything at all during your policy. Although it wouldn't surprise me if they tried to charge for cancelling auto-renewal.
They tried to do this to me after i’d spoken to them on the phone at renewal and asked if they could get close to or beat the other quotes I had, but the muppet on the phone left the auto renew on. When I phoned them up the woman on the other end was in a bit of a funny mood (basically laughing at me) saying it was my mistake ad I’d get a refund minus the cancellation fee, she wasn’t having it that it was their fault they left the auto renew on. It got resolves asked them her why would I knowingly renew on an uncompetitive quote and her responses changed like a like switch and I got a full refund offered to me immediately.

I can only suspect the real reason for the change in response was because if I’d taken that to the ombudsman Admiral would have lost and been fined quite a bit for it.

Re: Car insurance

Posted: Mon Jul 13, 2020 3:51 pm
by Jobbo
Fortunately Admiral aren't cheapest for me these days - I used LV this year.

Having said that, I bought it through Topcashback and they declined the cashback, so I'm having to dispute that. £70 or so cashback was material to me choosing to use them.

Re: Car insurance

Posted: Mon Jul 13, 2020 4:25 pm
by Orange Cola
Jobbo wrote: Mon Jul 13, 2020 3:51 pm Fortunately Admiral aren't cheapest for me these days - I used LV this year.

Having said that, I bought it through Topcashback and they declined the cashback, so I'm having to dispute that. £70 or so cashback was material to me choosing to use them.
It was the other way round for me this year, LV to Admiral :roll:

And ouch but that should be an easy win right?

Re: Car insurance

Posted: Mon Jul 13, 2020 4:27 pm
by Mito Man
I’m with LV, Sheila and Admiral. Last one was shiela/esure which were cheapest. Hope I never have to deal with any of them :lol:

Re: Car insurance

Posted: Mon Jul 13, 2020 5:07 pm
by Gwaredd
Mine was up this year all round too.The Toyota was the worse one (£359 vs £318 last year) on my multi car policy with A-plan. When I looked on comparison sites, they wanted over £500+! :o

Transit was up too, but weirdly the Alhambra was down a few quid. :roll:

Re: Car insurance

Posted: Mon Jul 13, 2020 5:47 pm
by Simon
Thanks all. Looks like LV are a good bet for me pricewise, and they're pretty good with modifications too I think.

Re: Car insurance

Posted: Thu Jul 30, 2020 7:59 pm
by DeskJockey
Had the renewal come through for the car at £582 for the year, up £60ish from last year.

Was tempted to let it roll over, but as we're using Wesleyan for other things I let have them a go, they normally offer extra discounts. They came back with £450, so we took that. Useful saving!

I then contacted Admiral and told them to cancel the auto-renewal, and they came back (and bearing in mind they've still not closed the claim we had in March) with £400, dropping a third of the renewal cost without me even trying. I didn't tell them what we've paid or whom we're going with, so it isn't like they could match a competitor price.

A bit annoyed, really. Not sure if I want to reward that behaviour by cancelling the other policy, but that's how insurance works I guess.

Re: Car insurance

Posted: Thu Jul 30, 2020 10:11 pm
by Simon
This is my task for tomorrow. I'm strangely looking forward to telling DL to do one and just what I think of the way they've behaved, compared to their competition this year.

Re: Car insurance

Posted: Fri Jul 31, 2020 6:50 am
by unzippy
I've only found one company that will insure my car here - due to "import"
Was a bit worried about how much it would go up next year, given that I'm stick with them - it dropped by $12 8-)

Re: Car insurance

Posted: Fri Jul 31, 2020 10:12 am
by Simon
Like for like cover with LVE is £487 so I'm going with them. Even adding the Brabus box only adds £52 according to the helpful girl on the phone.

I spoke to DL to cancel the auto-renewal and they asked 'why?', so I gave the poor chap a piece of my mind about how poor their renewal quote was. He didn't even try and counter and keep my business. Extraordinary.

Re: Car insurance

Posted: Tue Aug 11, 2020 1:53 pm
by Simon
So, after my LVE policy started on Saturday, and I've since received my documents, I'm curious that they haven't asked for proof of NCD. I spoke to them on the phone and they said 'if we need it we'll ask for it, but we don't need it from you'.

So how do they know I'm not lying about it?

Re: Car insurance

Posted: Tue Aug 11, 2020 2:07 pm
by Alex_
Admiral were the same with me. Ultimately, I don't care cos I've got it in writing on the certificate.

Re: Car insurance

Posted: Tue Aug 11, 2020 2:15 pm
by Simon
Sure - I just don't want them to cancel it in the future because I haven't supplied it.

Re: Car insurance

Posted: Tue Aug 11, 2020 6:07 pm
by Richard
Mito Man wrote: Mon Jul 13, 2020 4:27 pm I’m with LV, Sheila and Admiral. Last one was shiela/esure which were cheapest. Hope I never have to deal with any of them :lol:
Mine was LV when I wrote off my Abarth.

They were really nice, and easy to deal with. YMMV