OV9

It’s surprising that the windows still roll down, don’t think I’ve seen that before on an armoured car but then again I haven’t seen many armoured cars.

I know Charles used to drive an Audi A6 Allroad but that 7-series is an abomination.

What goes through peoples heads? How much entitlement must you have to think you can ring 999 because you can’t work your car?

I think there's more confusion there; it sounded to me like he'd pressed the SOS/EMERGENCY button - rather than he dialled 999 himself - probably thinking it's like the concierge service that some manus. have. The line may have been bad enough his end to miss a couple of things the call handler said, mistakes and misunderstandings happen, but there was a point in the middle where he seemed to grasp he was through to the police and then argued the toss over "emergency" and became condescending and sarcastic... I hope someone had the time to send him a strongly worded letter (must resist starting it"Dear Cunt,")