Page 1 of 3

Sky TV

Posted: Fri Jul 19, 2019 1:22 pm
by Sundayjumper
I'm trying to cancel my Sky TV subscription. Not wanting to have a drawn-out phone call at work I'm using the "chat" option on the website.

All was going well, I gave my details, confirmed I definitely want to cancel and then "Nishaan" said:

"Just to let you know I will be away from my desk for 1 hour I will drop you a message as soon as I am back – in the meantime feel free to drop me a message if needed. Speak soon!"

WTAF ?? Walking out part way through a call ?

I can only assume it's a bot, and this is a deliberate ploy to see if you get bored and give up.

Re: Sky TV

Posted: Fri Jul 19, 2019 1:28 pm
by Simon
Sundayjumper wrote: Fri Jul 19, 2019 1:22 pm I'm trying to cancel my Sky TV subscription. Not wanting to have a drawn-out phone call at work I'm using the "chat" option on the website.

All was going well, I gave my details, confirmed I definitely want to cancel and then "Nishaan" said:

"Just to let you know I will be away from my desk for 1 hour I will drop you a message as soon as I am back – in the meantime feel free to drop me a message if needed. Speak soon!"

WTAF ?? Walking out part way through a call ?

I can only assume it's a bot, and this is a deliberate ploy to see if you get bored and give up.
It's his lunch break innit? Or maybe dinner break 'over there'...

Re: Sky TV

Posted: Fri Jul 19, 2019 2:14 pm
by Mito Man
Pretty sure the call centre is in Scotland from my recent experience with the fucktards.

Re: Sky TV

Posted: Fri Jul 19, 2019 2:21 pm
by mik
Years ago I was in one of 3 queues to check in for a Ryanair flight from Stantead. In the days before they had online checkin, so it was well busy. As I got to 3rd in the queue, the screen for the agent stopped showing the flight info. No biggy. As she completed checkinh for her passenger, she put on her jacket, picked up her bag, and started to walk off. The person ahead of me asked what was happening - and got an indignant "I have a break now". The whole queue went into an outraged mob and started pushing in to the other 2 adjacent queues - much to the upset of the people already in those queues - there was nearly a riot! Which is :lol: now, but was just mental at the time :? .

Re: Sky TV

Posted: Fri Jul 19, 2019 2:47 pm
by dinny_g
Our village Firework display each Nov 5th has a "Burger and Chips" type van on site.

Believe it or not, if you want a Burger or a hot dog, queue on the left. If you want chips, queue on the right. If you want Burger or Dog AND chips...Queue Twice

this is one single van space where the chips folks and the burger folks cross each others paths every other second...

People have been complaining about it for years but they flatly refuse to change it - there were riots similar to the Ryanair desk when Burger folks tried to push in, refused to pay for the burger until they got chips...

Re: Sky TV

Posted: Fri Jul 19, 2019 2:52 pm
by Simon
mik wrote: Fri Jul 19, 2019 2:21 pm Ryanair
/post.

Re: Sky TV

Posted: Fri Jul 19, 2019 3:01 pm
by Sundayjumper
Right, it took nearly two hours, but I've finally managed to cancel my Sky subscription !

Re: Sky TV

Posted: Fri Jul 19, 2019 3:48 pm
by Jobbo
Sundayjumper wrote: Fri Jul 19, 2019 3:01 pm I've finally managed to cancel my Sky subscription !
I am so looking forward to that day. My wife keeps being surprised that she can watch channels like ITV2 without a Sky subscription, but won't consider cancelling :lol:

Re: Sky TV

Posted: Fri Jul 19, 2019 3:57 pm
by Sundayjumper
It's taken us a long time to get around to it. Between Freesat, Netflix & Amazon I don't think there's anything on Sky we're actually going to miss. We're not into football or seeing the latest movies.

So I'm going with Vodafone broadband-only. It reckons it'll be faster than my current arrangement with Sky, and also £70/month cheaper.

Re: Sky TV

Posted: Fri Jul 19, 2019 7:49 pm
by DeskJockey
Sundayjumper wrote: Fri Jul 19, 2019 3:57 pm It's taken us a long time to get around to it. Between Freesat, Netflix & Amazon I don't think there's anything on Sky we're actually going to miss. We're not into football or seeing the latest movies.

So I'm going with Vodafone broadband-only. It reckons it'll be faster than my current arrangement with Sky, and also £70/month cheaper.
If you get the choice go for the black router rather than the white. The WiFi coverage on the white is very poor, so you'll end up wanting a mesh. Black one is supposedly much better.

Re: Sky TV

Posted: Fri Jul 19, 2019 9:55 pm
by Swervin_Mervin
DeskJockey wrote: Fri Jul 19, 2019 7:49 pm
Sundayjumper wrote: Fri Jul 19, 2019 3:57 pm It's taken us a long time to get around to it. Between Freesat, Netflix & Amazon I don't think there's anything on Sky we're actually going to miss. We're not into football or seeing the latest movies.

So I'm going with Vodafone broadband-only. It reckons it'll be faster than my current arrangement with Sky, and also £70/month cheaper.
If you get the choice go for the black router rather than the white. The WiFi coverage on the white is very poor, so you'll end up wanting a mesh. Black one is supposedly much better.
What if you paint the white one black?

Re: Sky TV

Posted: Fri Jul 19, 2019 9:59 pm
by DeskJockey
Swervin_Mervin wrote: Fri Jul 19, 2019 9:55 pm
DeskJockey wrote: Fri Jul 19, 2019 7:49 pm
Sundayjumper wrote: Fri Jul 19, 2019 3:57 pm It's taken us a long time to get around to it. Between Freesat, Netflix & Amazon I don't think there's anything on Sky we're actually going to miss. We're not into football or seeing the latest movies.

So I'm going with Vodafone broadband-only. It reckons it'll be faster than my current arrangement with Sky, and also £70/month cheaper.
If you get the choice go for the black router rather than the white. The WiFi coverage on the white is very poor, so you'll end up wanting a mesh. Black one is supposedly much better.
What if you paint the white one black?
I've not tried, but I'd be surprised if it fixed the WiFi performance.

Re: Sky TV

Posted: Sat Jul 20, 2019 6:32 am
by NotoriousREV
Swervin_Mervin wrote: Fri Jul 19, 2019 9:55 pm
DeskJockey wrote: Fri Jul 19, 2019 7:49 pm
Sundayjumper wrote: Fri Jul 19, 2019 3:57 pm It's taken us a long time to get around to it. Between Freesat, Netflix & Amazon I don't think there's anything on Sky we're actually going to miss. We're not into football or seeing the latest movies.

So I'm going with Vodafone broadband-only. It reckons it'll be faster than my current arrangement with Sky, and also £70/month cheaper.
If you get the choice go for the black router rather than the white. The WiFi coverage on the white is very poor, so you'll end up wanting a mesh. Black one is supposedly much better.
What if you paint the white one black?
Totally not cool these days, apparently.

Re: Sky TV

Posted: Sat Jul 20, 2019 7:36 am
by evostick
NotoriousREV wrote: Sat Jul 20, 2019 6:32 am
Swervin_Mervin wrote: Fri Jul 19, 2019 9:55 pm
DeskJockey wrote: Fri Jul 19, 2019 7:49 pm

If you get the choice go for the black router rather than the white. The WiFi coverage on the white is very poor, so you'll end up wanting a mesh. Black one is supposedly much better.
What if you paint the white one black?
Totally not cool these days, apparently.
I think you can get around that by saying that the white router now identifies as a black modem.

The key is in establishing genuine minority (victim) status.

Doesn't matter if it works or not of course.

Re: Sky TV

Posted: Sat Jul 20, 2019 10:00 am
by JLv3.0
They don't normally work that well, if that helps.

Re: Sky TV

Posted: Sat Jul 20, 2019 10:01 am
by Mito Man
It’s called the inverse Jackson treatment.

Re: Sky TV

Posted: Sat Jul 20, 2019 12:07 pm
by evostick
JLv3.0 wrote: Sat Jul 20, 2019 10:00 am They don't normally work that well, if that helps.
I take it that every time you make this observation about this particular type of router you force through waves of compassion in order to prevent yourself from pointing this out to other people? :shock:

Otherwise mate that's discrimination right there and you should be ashamed of yourself.

Re: Sky TV

Posted: Sat Jul 20, 2019 2:58 pm
by JLv3.0
Of course I meant routers! Dear oh dear.

Re: Sky TV

Posted: Fri Jul 26, 2019 2:26 pm
by Broccers
Have they offered you a decent price to rejoin?

I am thinking for over a grand a year its time to drop ours.

Also wheres best for broadband with no phone line?

Re: Sky TV

Posted: Fri Jul 26, 2019 6:56 pm
by Broccers
Oh no they talked me into staying. q box and 75ish a month. Such a mug.