Now on the flip side you have a client who is wanting to reorder an item we did previously - except they have changed the layout and send you a mockup done by a. n. other company... which in itself is annoying as it's the first you know about them wanting more of this job. You then get squeezed on price and then finally agree to do it to 'keep the work'.
So the intial instruction is to follow this mockup they sent over. You do this and send a proof. Client signs it off. In this case with their logo not quite how it was previously - but hey I'm copying what I was given and who am I to ask?
Job arrives and the logo is 'not printed straight'. A picture of said item is sent.
On further ispection it was perfect on our test sample and the colours bang on as the client is picky. A few hours go by and no response from them to show us how the logo is at a 'funny angle'. Turns out its not and the logo is wrong ..... just like on the item they sent to copy.
The last time they had these they lasted 3 years - wonder if they will pay to get them redone?
Anyway I think I might go to the pub... or moan on facey b or something
