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Constantly getting logged out on mobile

Posted: Wed Feb 13, 2019 12:42 pm
by NotoriousREV
Started happening this morning but get pushed back to login page every few mins of browsing.

Re: Constantly getting logged out on mobile

Posted: Wed Feb 13, 2019 12:42 pm
by NotoriousREV
Ps this is with “Remember me” ticked. Hasn’t happened on desktop.

Re: Constantly getting logged out on mobile

Posted: Wed Feb 13, 2019 9:54 pm
by Matty
Remember Me is linked to your IP address - is there something weird going on with 4G? or it's switching between 4G and Wifi while browsing?

If anything other than the 4th octet changes while browsing it'll kick you out.

Re: Constantly getting logged out on mobile

Posted: Wed Feb 13, 2019 10:29 pm
by Simon
If it's not on wifi it'll be using the carrier-grade NAT at your mobile provider Rev. Worth having a second window open whilst you browse (ipchicken.com for example) to show what IP address you're NAT'ing out on, then if you get logged out quickly refresh that window to see if the IP's changed. If it has then that's the answer.

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 9:39 am
by NotoriousREV
Nah, was on wifi. did it twice at home, then several times during the day at work.

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 3:33 pm
by Zonda_
NotoriousREV wrote: Wed Feb 13, 2019 12:42 pm Started happening this morning but get pushed back to login page every few mins of browsing.
Happened to me since this place opened. I can login in on my phone, go to a sub page and I'm logged out straight away.

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 4:25 pm
by scotta
NotoriousREV wrote: Thu Feb 14, 2019 9:39 am Nah, was on wifi. did it twice at home, then several times during the day at work.
Do you have "Wifi Assist" switched on?

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 4:43 pm
by NotoriousREV
scotta wrote: Thu Feb 14, 2019 4:25 pm
NotoriousREV wrote: Thu Feb 14, 2019 9:39 am Nah, was on wifi. did it twice at home, then several times during the day at work.
Do you have "Wifi Assist" switched on?
Nope.

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 5:25 pm
by mik
NotoriousREV wrote: Thu Feb 14, 2019 4:43 pm
scotta wrote: Thu Feb 14, 2019 4:25 pm
NotoriousREV wrote: Thu Feb 14, 2019 9:39 am Nah, was on wifi. did it twice at home, then several times during the day at work.
Do you have "Wifi Assist" switched on?
Nope.
Do you have "LoggyOuty" enabled?

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 7:50 pm
by NotoriousREV
mik wrote: Thu Feb 14, 2019 5:25 pm
NotoriousREV wrote: Thu Feb 14, 2019 4:43 pm
scotta wrote: Thu Feb 14, 2019 4:25 pm

Do you have "Wifi Assist" switched on?
Nope.
Do you have "LoggyOuty" enabled?
Yes, but that’s to help with my constipation.

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 8:32 pm
by scotta
NotoriousREV wrote: Thu Feb 14, 2019 7:50 pm
mik wrote: Thu Feb 14, 2019 5:25 pm
NotoriousREV wrote: Thu Feb 14, 2019 4:43 pm

Nope.
Do you have "LoggyOuty" enabled?
Yes, but that’s to help with my constipation.
I find that setting a load of shit.

Re: Constantly getting logged out on mobile

Posted: Thu Feb 14, 2019 8:51 pm
by NotoriousREV
scotta wrote: Thu Feb 14, 2019 8:32 pm
NotoriousREV wrote: Thu Feb 14, 2019 7:50 pm
mik wrote: Thu Feb 14, 2019 5:25 pm

Do you have "LoggyOuty" enabled?
Yes, but that’s to help with my constipation.
I find that setting a load of shit.
No need to be like that. I’m sure we can eventually work it out.

Re: Constantly getting logged out on mobile

Posted: Sat Feb 16, 2019 9:38 am
by NotoriousREV
Urgh, it’s doing it again this morning.

Re: Constantly getting logged out on mobile

Posted: Sun Feb 17, 2019 8:44 am
by NotoriousREV
NotoriousREV wrote: Sat Feb 16, 2019 9:38 am Urgh, it’s doing it again this morning.
Still doing it. IP hasn’t changed.

Re: Constantly getting logged out on mobile

Posted: Sun Feb 17, 2019 5:17 pm
by NotoriousREV
And again. Same IP.

Re: Constantly getting logged out on mobile

Posted: Sun Feb 17, 2019 5:20 pm
by NotoriousREV
Weirdly, there’s 2 slightly different loving pages. 1 has the options “Remember me” and “Hide my status” (or something) with square tick boxes, the other just has the “Remember me” with a round tick box. It feels like I’m getting caught between 2 processes.

I’ll try to remember to get the URLs next time it happens.

Re: Constantly getting logged out on mobile

Posted: Sun Feb 17, 2019 5:29 pm
by Simon
Yeah I love those pages

Re: Constantly getting logged out on mobile

Posted: Sun Feb 17, 2019 5:50 pm
by NotoriousREV
Simon wrote: Sun Feb 17, 2019 5:29 pm Yeah I love those pages
I can’t be bothered to correct autocorrect anymore 😂

Re: Constantly getting logged out on mobile

Posted: Sun Feb 17, 2019 9:38 pm
by Simon
Have you tried deleting all your ov9 cookies and cached assets on your mobile and trying again?

Re: Constantly getting logged out on mobile

Posted: Mon Feb 18, 2019 2:32 pm
by NotoriousREV
Simon wrote: Sun Feb 17, 2019 9:38 pm Have you tried deleting all your ov9 cookies and cached assets on your mobile and trying again?
No because that means me doing something other than just whinging about it. I don't often get to be the dumb user so I'm taking advantage.