MacBook Pro

Post Reply
User avatar
ilmostro
Posts: 130
Joined: Thu Apr 12, 2018 3:26 pm

MacBook Pro

Post by ilmostro »

A few months back the trackpad stopped working, even though 99% of the time I use an external pad and keyboard.
Then the internal keyboard started having odd sets of keys going dead.
Then I noticed the laptop was rocking slightly (i.e. not sitting flat)

Bit of Googling suggested the battery can swell and put pressure on the pad.

Apple wanted a fortune to fix it.

Fortunately there's a guy on the high street specialising in Apple repairs (ex Apple techs)

New battery £98 installed. Unfortunately the whilst the keyboard was fine, the trackpad was fooked, so another £40 fitted. I guess not to bad.

Image
DaveE
Posts: 1421
Joined: Wed Apr 11, 2018 7:19 pm

Re: MacBook Pro

Post by DaveE »

User avatar
ilmostro
Posts: 130
Joined: Thu Apr 12, 2018 3:26 pm

Re: MacBook Pro

Post by ilmostro »

Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.
User avatar
Mr Pish
Posts: 244
Joined: Wed Apr 11, 2018 5:43 pm
Currently Driving: Model 3 Performance

Re: MacBook Pro

Post by Mr Pish »

ilmostro wrote: Fri Apr 27, 2018 5:00 pm Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.
the one thing apple hate is repairs out of the network, the way they try to control it is at best very dubious

Join us, join the Teslarati!
User avatar
ilmostro
Posts: 130
Joined: Thu Apr 12, 2018 3:26 pm

Re: MacBook Pro

Post by ilmostro »

Unfortunately for them (at least in the USA) that attitude is now illegal. :D

https://www.ftc.gov/news-events/press-r ... y-coverage
User avatar
Ascender
Posts: 3518
Joined: Thu Apr 12, 2018 12:07 pm
Currently Driving: 2019 M2 Competition

Re: MacBook Pro

Post by Ascender »

Mr Pish wrote: Fri Apr 27, 2018 5:06 pm
ilmostro wrote: Fri Apr 27, 2018 5:00 pm Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.
the one thing apple hate is repairs out of the network, the way they try to control it is at best very dubious

Ah come on, have you read the story behind that one? :D
Cheers,

Mike.
User avatar
Richard
Posts: 945
Joined: Wed Apr 11, 2018 5:03 pm

Re: MacBook Pro

Post by Richard »

Linus breaks the screen on his iMac.
Goes to Apple to pay for a repair
“Sorry sir, there’s no parts yet, or qualified staff”
User avatar
Ascender
Posts: 3518
Joined: Thu Apr 12, 2018 12:07 pm
Currently Driving: 2019 M2 Competition

Re: MacBook Pro

Post by Ascender »

Not quite... there's other damage to it than just the screen and there are authorised repair places with trained staff and spare parts since the start of the year, but they're basically saying the machine is a write-off because they've opened it themselves and been dicking about inside it. So they've no idea what else could have been done to the innards of the machine.
Cheers,

Mike.
User avatar
Mito Man
Posts: 9726
Joined: Wed Apr 11, 2018 4:27 pm

Re: MacBook Pro

Post by Mito Man »

There used to be an authorised Apple repairer in Covent Garden called Amsys. My friend worked at Apple Covent Garden and said they would send any repairs off to Amsys whenever they were too busy themselves.
How about not having a sig at all?
User avatar
Mr Pish
Posts: 244
Joined: Wed Apr 11, 2018 5:43 pm
Currently Driving: Model 3 Performance

Re: MacBook Pro

Post by Mr Pish »

some more dubious behaviour from apple with regard to repairs and battery changes

http://www.bbc.co.uk/news/technology-43960267
Join us, join the Teslarati!
User avatar
Mr Pish
Posts: 244
Joined: Wed Apr 11, 2018 5:43 pm
Currently Driving: Model 3 Performance

Re: MacBook Pro

Post by Mr Pish »

And yet more

Join us, join the Teslarati!
drcarlos
Posts: 1352
Joined: Thu Apr 12, 2018 10:17 am

Re: MacBook Pro

Post by drcarlos »

ilmostro wrote: Fri Apr 27, 2018 5:00 pm Thanks - it only mentions 13 inch models, mine is a 15. But maybe I should complain to Apple.
Checks article, phew, seems to only effect 13" devices without touchbar, my 2017 13" has a touchbar, which probably makes sod all difference.

Carl.
Post Reply