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- Wed May 02, 2018 4:27 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
So long as it’s ill tempered, you’ll be fine!
- Wed May 02, 2018 2:41 pm
- Forum: General
- Topic: Avengers: Infinity War SPOILER THREAD!
- Replies: 44
- Views: 7594
- Tue May 01, 2018 11:13 pm
- Forum: General
- Topic: The idle dreaming “what next” thread.
- Replies: 101
- Views: 17212
Re: The idle dreaming “what next” thread.
I want a C43 Estate...
- Tue May 01, 2018 8:39 pm
- Forum: General
- Topic: The idle dreaming “what next” thread.
- Replies: 101
- Views: 17212
- Tue May 01, 2018 4:39 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
But do still take it seriously, find out what you need to do and have a plan - regulators tend to look more favourably on those who are in breach but can demonstrate knowledge and control over the situation, than those who just find out about it in the processing of a complaint
- Tue May 01, 2018 3:45 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
Absolutely Jobbo - bang on and a source of a bit of contention here. Headquarters have mandated we get consent for the CS surveys which means now we can now lose out on the opportunity to do them
- Tue May 01, 2018 2:46 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
The Customer Satisfaction Surveys is an interesting one. I don't think they need Consent currently - although sending them repeatedly isn't right.
Once a year for phone suppliers is "reasonable" I'd say...
Once a year for phone suppliers is "reasonable" I'd say...
- Tue May 01, 2018 1:36 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
Retired Lawyers, that's who'll be playing silly buggers with the SAR's and RTF's
- Tue May 01, 2018 1:17 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
It's all going to be a bit of a minefield, post May 25th isn't it
- Tue May 01, 2018 1:04 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
or write to them - as in Post. Don't need consent for that. Rev interesting policy on your "Soft Opt-In's" - "you're a customer who's bought something off us (legitimate interest, with a pre-ticked opt-in)" Do you feel you retain your legitimate interest if the customer subsequen...
- Tue May 01, 2018 12:16 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
- Tue May 01, 2018 12:01 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
- Tue May 01, 2018 11:59 am
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
Soft opt-in is very specific - it probably does apply to many people on your company's mailing list, Rev, but it'd be dangerous for plenty of businesses to rely on it: https://ico.org.uk/for-organisations/guide-to-pecr/electronic-and-telephone-marketing/electronic-mail-marketing/ says, 'you must ha...
- Tue May 01, 2018 11:44 am
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
This is where good legal advice is vital: Soft Opt-In There is an exception called the ‘soft opt-in’. This means that consent is not required if you are sending marketing message about similar products and services to your customers/clients or those you have negotiated with to provide products or s...
- Tue May 01, 2018 11:04 am
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
That's what an ICO checklist says, but it's not what GDPR says. OK from the actual regulation itself... http://data.consilium.europa.eu/doc/document/ST-5419-2016-INIT/en/pdf Section 32 relating to consent... "Consent should be given by a clear affirmative act establishing a freely given, speci...
- Tue May 01, 2018 10:45 am
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
Soft opt in was fine, and is still fine under GDPR, e.g. a pre-ticked box, as long as the wording was clear, unambiguous etc. so long as we're talking about processing on the basis of Consent (rather that one of the other legal basis's of processing), the ICO disagrees. https://ico.org.uk/for-organ...
- Tue May 01, 2018 9:06 am
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
A great example of the interpretation is this: how many companies are emailing you now asking you to re-consent or refresh your consent? It’s unnecessary unless you were already in breach of the current DPA regs when collecting those email addresses originally. But loads of big companies think they...
- Mon Apr 30, 2018 8:04 pm
- Forum: General
- Topic: GDPR - anyone here know much about it?
- Replies: 65
- Views: 9543
Re: GDPR - anyone here know much about it?
Then you should get some legal advice as Rev recommended. Lots of GDPR will likely apply to you